Privacy Policy

Last updated: May 2026

Luxera Cleaning LLC ("Luxera," "we," "us," or "our") values your privacy. This Privacy Policy describes how we collect, use, and protect personal information when you use our website luxeracleaning.com or contact us to book cleaning services.

1. Information We Collect

We may collect the following categories of personal information:

Contact information: name, phone number, email address, and home or business address.
Service details: cleaning type, property size, preferred schedule, and special requests.
Usage data: IP address, browser type, pages visited, and referring URLs — collected automatically via Google Analytics.

2. How We Use Your Information

To respond to quote requests and schedule cleaning services.
To communicate with you about your appointment or inquiry.
To improve our website and services.
To serve relevant advertisements through Google Ads (conversion tracking only).

3. Information Sharing

We do not sell your personal information. We may share data with:

Google Analytics & Google Ads — for site analytics and advertising measurement only.
Service providers — such as email delivery services, only as needed to operate our business.

4. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Know what personal information we have collected about you.
Delete personal information we hold about you (subject to certain exceptions).
Opt out of the sale of your personal information (we do not sell personal data).
Non-discrimination — we will not discriminate against you for exercising your rights.

To exercise these rights, contact us at info@luxeracleaning.com or call +1 (669) 786-3266.

5. Data Retention

We retain contact and service inquiry data for up to 24 months unless you request deletion sooner.

6. Cookies

Our website uses cookies via Google Analytics to understand how visitors use the site. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

7. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices of those sites.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

Luxera Cleaning LLC
1551 Garvey Place, San Jose, CA 95132
Email: info@luxeracleaning.com
Phone: +1 (669) 786-3266
Website: luxeracleaning.com

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